|Добавлено: Сб Июн 11, 2022 1:38 pm Заголовок сообщения: Develop a phone number list understanding
Of what customers want, when, and how Today, everything starts and ends with the customer. Even business decisions are made phone number list a customer lens to achieve sell-through, manage inventory, and forecast demand. But what does it mean to be truly customer-centric? It’s about understanding your customers so well that you can engage with them at phone number list right time with the right product on the right channel. It’s also about delivering those 1-to-1 personalised experiences that customers crave. There are three key areas where customer-centricity plays out.
Three key areas where phone number list centricity plays out Acquisition – Using relevant and personalised content across the value chain to increase brand awareness, reach, and conversion—both online and offline Conversion Enabling customers to find and purchase what they’re looking for on any channel of their choice Retention phone number list Using automation, deep phone number list , and rewards programs to keep customers engaged and coming back for more. Products such as Salesforce Commerce Cloud can help you maximise impact across all these areas.
Whether you’re a B2C or B2B company, Commerce Cloud gives you the tools and information you need to know your customers better, phone number list their shopping experiences, and connect them to the right products at the right time. But customer engagement isn’t complete when a purchase is done. The next challenge is to drive repeat purchases, and turn first-time buyers phone number list brand advocates. With a product like Salesforce Loyalty Management, you can effectively reward customers for their engagement and loyalty across every interaction and touchpoint.